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Care Opinion

Appalling would not recommend

Story from nhs.uk

"Appalling would not recommend "

About: Wrightington, Wigan and Leigh NHS Foundation Trust

To start off could not fault a&e they were brilliant. However I then got transferred to swinley ward which was a week of hell doctors were never on the same page as each other one wanted to discharge the other would want to do more test there is no continuity of care at all. Most nurses were excellent pity about the hca and the nurses on the ward dont seem to care always sat about behind the desk and never seem to be interest about there patients or smile ( one nurse is fantastic though ).

If I had to go to hospital again I would definitely not come to this hospital

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Responses

Response from Vicky Bolton, Patient Relations and PALS Manager, Wrightington, Wigan and Leigh NHS Trust 4 years ago
Vicky Bolton
Patient Relations and PALS Manager,
Wrightington, Wigan and Leigh NHS Trust

Submitted on 12/02/2020 at 13:45
Published on Care Opinion at 15:15

Thank you for taking the time to post your comments on this website. I note your kind words regarding A&E, however, I am sorry to read of your poor experience whilst on Swinley Ward. Please get in touch with us either via email on patient.relations@wwl.nhs.uk or telephone 01942 822376 so that we can look into this for you. May I say how sorry I am that you have had a poor experience at our hospital.

Kind regards

Vicky Bolton

Patient Relations/PALS Manager

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