"Male receptionist bad representative of the…"

I find the women receptionist very friendly and happy to help however the Male receptionist is exceptionally rude and let's the practise down as the face of the practise. He does not help, very quick to get you off the phone. I rang because I was enquiring about what should be a repeat prescription. After finding out it wasn't on repeat he tried to put the phone down. It was only when I said my enquiry was not resolved and I need to see a doctor regarding a prescription he said I can only get you one in two and a half weeks. However looking online, there were earlier appointments than this. He just didnt want to help! I was trying to avoid an unnecessary appointment taking up the doctors time. He could have at least passed the enquiry on to a doctor to see if the pill could at least be put on repeat. He is very rude and makes you want to change doctors