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Brilliant Service

Story from nhs.uk

"Brilliant Service"

About: Vale Community Hospital

I visited this morning for an ankle injury and cannot believe how professional, friendly and courteous all the staff were. The Reception Team were really kind and welcoming. The Triage Nurse and Nurse Practitioner did a really thorough examination and made me confident that they are experts in their area. I have come away with not only a treatment plan but feel so much better emotionally. Thank you so much for your help it is really appreciated.

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Responses

Response from Vale Community Hospital 4 years ago
Vale Community Hospital

Submitted on 30/01/2020 at 18:13
Published on nhs.uk on 31/01/2020 at 09:45

Dear Amanda - thank you for taking the time to give us your feedback and we're very happy that you are pleased with the care you received this week at the Minor Injuries & Illness Unit of the Vale Hospital. We will forward your kind comments to the Unit Manager and the Hospital Matron, to share with the Team. We hope your recovery goes well too. Best wishes, Patient and Carer Experience Team, Gloucestershire Health and Care NHS Foundation Trust.

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