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"Fabulous care"

About: Croydon University Hospital

My partner had a hernia operation, which went well. However, that night he had a seizure. The hospital called me immediately to tell me and get some background information. He was moved to HDU. All doctors involved were so helpful, reassuring and kept us informed the whole time. Which helped so much to alleviate our stress. I can not fault the care he received at all. Nurses and doctors were all amazing. The care has definitely improved and doctors seem like they care and want to help people, rather than just doing a job and being stressed. 5 star care!!!! Thank you.

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Response from Sarah Pritchard, Senior Quality Lead, Croydon Health Services NHS Trust 4 years ago
Sarah Pritchard
Senior Quality Lead,
Croydon Health Services NHS Trust
Submitted on 29/01/2020 at 12:28
Published on Care Opinion at 13:16


I am really pleased that we were able to provide your partner with what you describe as '5 star care', whilst ensuring you were kept informed during no doubt what was a worrying time.

It is also good to hear that you feel the care at CUH has improved.

I thank you for your feedback which all staff can access via the staff intranet.

I hope your partner is recovering well

Kind Regards

Sarah Pritchard, Senior Quality Lead, Patient Experience

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