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"5 weeks 3 days for an appointment!!"

About: Newton Place Surgery

Recently my 3 and a half yr old son had developed chronic constipation. Could only talk to a doctor. Was told the next appointment was in more than 5 wks!! Totally unacceptable under any conditions. + Receptionists seem to think they can make unqualified decisions on the urgency of conditions. If I can't find another practice, I shall consider moving area, it's that bad!

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Responses

Response from Newton Place Surgery 4 years ago
Newton Place Surgery
Submitted on 24/01/2020 at 12:40
Published on nhs.uk at 12:53


Thank you for taking the time to comment - we welcome all feedback both good and bad. We are sorry if you feel disappointed with the services of the surgery. If you would care to contact the surgery directly we would be happy to meet with you and discuss this matter further.

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