"Reception is rubbish"

About: Heatherview Medical Ctr. Heatherview Medical Ctr. Parkstone, Poole BH12 4AY

Posted via nhs.uk 4 years ago

The new thing,you hang on the phone waiting for a person to answer they pick up you here the background noise and then without a word they hang up,so that appointment for the afternoon disappears and you wait another day.15 minutes on hold yesterday.Rubbish

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Heatherview Medical Ctr.

Submitted on 17/01/2020 at 12:23

Published on nhs.uk at 12:25

I am sorry you have had this experience with the phone system, if you wish to discuss further please call and speak with the practice manager.

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Reception is rubbish

"Reception is rubbish"

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