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Excellent care

Story from nhs.uk

"Excellent care"

About: Royal Blackburn Hospital

Having had a neck gland removed by the surgeon a year ago, I attended a second scan and review today. The care by all members of the ENT team before, during and after the operation were excellent and I would have no hesitation in receiving further treatment in this department. Thank you.

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Responses

Response from Royal Blackburn Hospital 4 years ago
Royal Blackburn Hospital

Submitted on 15/01/2020 at 13:55
Published on nhs.uk at 14:38

Thank you for taking the time to tell us about your surgery for neck bland removal a year ago and the follow up appointment you attended in January 2020 at Royal Blackburn Teaching Hospital.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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