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"Again I'm leaving a bad review. "

About: Barnsley Hospital

I really don't know what is wrong with the ENT department. Iv been visiting for the last 15 years and I never seem to get any further forward. This time I returned with the same thing blocked ears recurring ear and sinus infections due to having non allergic rhinitis and virtigo. After having 9 ear infection in just 12 month I asked for grommets as they helped prevously with the blockage and hearing I was told by the consultant that they would be no chance as I would be refused because I'm already deaf in my left ear and funding wouldn't be provided. So now I'm left with no hearing at all sounding like I'm in a goldfish bowl and no where to turn. Surgury is being concidored for the sinus issue but I'm not banking on it. It seems the hospital will cut down on the needs of the patient in order to meet budget targets. My next step is to be transfered to Sheffield as this is the last straw and I'm running out a patients. I would imagine a message will be replied with so contact our complains department. I wouldn't even bother 15 years Iv been complaining trying to get something done about the drainage issue iv had and 15 yes ars later I'm still here after only just having a allergy test. Will my symptoms or issue be resolved I doubt it not at Barnsley

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Responses

Response from Barnsley Hospital 4 years ago
Barnsley Hospital
Submitted on 15/01/2020 at 11:38
Published on nhs.uk at 11:53


We're very sorry to hear about your experience. Your comments have been passed on to the management team.

Please talk to our Patient Advice and Complaints team who will support you if you wish to make a complaint or leave feedback about the hospital. You can call the team on 01226 432 330 or email barnsleypals@nhs.net.

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