spent 54 minutes in the queue from 8.04 am until 8.58am listening to the piped music finally told I was queue position 30? still 29 people in front of me from 8.04am , finally reached position 1 and then it went to an engaged tone, rang back only to be placed back in the queue, my husband jumped in the car only a 5 minute drive to the surgery only to be told, sorry don't understand what happened there we have no appointments, I've just given the last one away. So frustrating a complete waste of time, I appreciate the surgery is busy and I'm not the only one but this is not the first time this has happened, your telephone system seems to be inadequate.
"appointment voice jail"
About: Glovers Lane Surgery Glovers Lane Surgery Netherton L30 5TA https://gloverslanesurgery.com/
Posted via nhs.uk
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