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Care Opinion

Great care

Story from nhs.uk

"Great care"

About: Royal Albert Edward Infirmary

From 1st class treatment from A/E to MAU to SHEVINGTON WARD the care I received was brilliant.

The staff were very obliging whatever I asked for, nothing was to much trouble.

The nurses smiled and chatted to all the patients which make a poorly person feel so much better.

When I got home there was a discrepancy with my medication so the next morning I rang the ward the nurse dealt with it whilst I stayed on the telephone great service and can I say the meals were so so nice.

Well done A&E, SHEVINGTON,MAU and to everybody who took there time to look after me.

Thank you amazing treatment well done NHS you are a wonderful service and we couldn’t live without you xxxxc

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Responses

Response from Vicky Bolton, Patient Relations and PALS Manager, Wrightington, Wigan and Leigh NHS Trust 4 years ago
Vicky Bolton
Patient Relations and PALS Manager,
Wrightington, Wigan and Leigh NHS Trust

Submitted on 12/02/2020 at 13:35
Published on Care Opinion at 15:12

Thank you for telling us about your experience of the A&E department, Medical Assessment Unit, and Shevington Ward. It is much appreciated and staff will be pleased to read your kind comments. Our values of providing safe, effective care to our patients is demonstrated in how you have described your experience. Many thanks

Kind regards

Vicky Bolton

Patient Relations/PALS Manager

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