"Empathetic Help and advice"

I recently stayed with my dad each day for four days in Torbay hospital, after he had a catastrophic fall onto the pavement. He is 90 years old and had suffered concussion. One of his teeth had broken and split his lip apart and he was bruised all down one side - but the injury to his face was shocking. The staff were brilliant; patient and kind with me as well as him; they gave me advice and a pack for patient-carer support and put me in touch with the intermediate care team on our return home. I am so grateful to the staff, as we now have a commode and a bed handling device which have made things much easier for me at home. I’ve learnt a lot from their advice about chest infections and now have a propping up device for the bed as well, and I am feeling more confident. An assessment of his needs and a care package has been arranged for him and myself post hospital as well. Thank you so much to everyone; you obviously realised the strain of caring for him was taking its toll on me and I needed to feel much more connected up with services and community support.