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"The care given during my Cataract operation"

About: Ninewells Hospital / Ophthalmology

(as the patient),

I recently had a Cataract operation and was last in line. Arrived about 11am and had the op about 3. 45pm.

During the wait and the op, the staff were absolutely Brilliant. I am very claustrophobic and they took the time to cut a hole in the cloth so I could see with my left eye. There was always the offer of tea, coffee, toast or biscuits while we waited and the staff kept us laughing.

This meant so much for me as I was very fearful of the op.

All, during the op the Dr. Cormack spoke to me telling me what was happening and a really lovely guy held my hand. All, of this meant so much to me and I am eternally grateful for everything they did, so a very big Thank You to all. 

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Responses

Response from Alison Moss, Feedback Manager, NHS Tayside 4 years ago
Alison Moss
Feedback Manager,
NHS Tayside
Submitted on 29/01/2020 at 15:13
Published on Care Opinion at 15:13


Dear Busy Lizzie

Thank you for sharing your recent experience of cataract surgery on Care Opinion. I am delighted you had such a positive experience and were made to feel at ease throughout your time with us.

I am extremely grateful to you for taking the time to share your experience with us and will ensure your feedback is shared with all members of the team.

Regards

Jo Cowburgh

Clinical Care Group Manager, Specialist Surgery

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