"Poor service"

My elderly mother was left on a trolley for 12 hours even when in a ward where there were at least 3 empty beds. She had had seizure, cpr etc and she was clearly delirious and continuously repetitive in speech and behaviour, unable to walk etc. She was then sent home at 11:30pm that night having had no assessment and an assumption that she would have relatives at home to look after her. Was told to get medicine from GP although they were closed for several days. After insisting, finally got some medication. Paramedics as usual were great. However the trolley bed moving was ridiculous and she spent some time being moved up and down corridors. Doctors spent loads of unnecessary time wandering around trying to find where their patient had been moved to now. Badly organised.