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"My mind was put at ease"

About: Pilgrim Hospital / Gastroenterology

(as the patient),

Anyone going for a lletz treatment it's fine.

After been told scary stories I was nervous to say the least. But the nurses were so lovely and talked me through everything before hand and answering any questions I had. My mind was put at ease.

 Throughout the treatment there were 2 other nurses who were talking away to me about every day things and one nurse held both my hands until the treatment had finished. The lletz itself was painless. 

The nurses were fantastic and kind. 

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Responses

Response from Ellen Ewer, Cervical Screening Provider Lead & Trust Lead Nurse Colposcopy, Hemswell Clinics, United Lincolnshire Hospitals NHS Trust 4 years ago
Ellen Ewer
Cervical Screening Provider Lead & Trust Lead Nurse Colposcopy, Hemswell Clinics,
United Lincolnshire Hospitals NHS Trust
Submitted on 13/01/2020 at 11:41
Published on Care Opinion at 11:41


Thank you very much for commenting on your experience in the colposcopy clinic.

I am so pleased to hear that the nursing staff were supportive, you were fully informed of what to expect regarding the procedure and felt comfortable to ask questions.

I am very pleased your procedure was painless, our nursing staff are excellent at providing distraction techniques and hand holding when required for reassurance. Our Trust values include patient centred care, respect and striving for excellence and it is lovely to know when these are achieved.

Please be assured your kind comments will be shared with the team.

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