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Mental Health Stigma... even by the lead clinicians

Posted By LMNO

"Mental Health Stigma... even by the lead clinicians"

About: Adult mental health / York Access and Crisis Adult mental health / York Home Based Treatment

(as a service user),

The clinical lead of crisis services spoke very rudely to me when I was in a very dark place and not feeling strong enough to stand up for myself.  I expressed I was suicidal... and they said they did not believe me... told me I was just trying to get help.

I shut down at this point as I knew my resources had been cut off.

It is widely understood that a BPD diagnosis evokes a lot of stigma, also from clinicians are they do not yet understood how to treat it.  However it is been responded to by discharging patients and labelling them as help-seekers, just as the clinical lead of the crisis team did.

Afterwards I felt unable to even access crisis support as this nurse had just written that I am not suicidal on my notes.  How could I access help after that... and so I took all the medicine I had.  I have no memory after that of what happened.  I woke up in hospital and walked away once I had physical strength again.

I feel that the crisis team and mental health service in York are in need of change.  People are being neglected, ignored, pushed away and given labels that don't belong to them.

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Responses

Response from Tees, Esk and Wear Valleys NHS Foundation Trust 4 years ago
Tees, Esk and Wear Valleys NHS Foundation Trust

Submitted on 21/01/2020 at 09:27
Published on Care Opinion at 14:04

Clearly this is very concerning to hear and we would never want anyone to be left feeling this way, as a Crisis Service we endeavour to support all service users and carers when they are in distress/crisis by listening and supporting them in a compassionate manner. Last year we moved to a service that will accept self referrals from anyone in the York and Selby area, so that Service Users and carers can access the right help at the right time without any barriers. As such it is our working practice that anyone that contacts the Crisis Service, feels listened to and validated in their time of need, with an outcome that is helpful and supportive. I can only apologise that this has been your experience. If you would like us to investigate further and are able to provide any further details in regards to individuals involved/ dates times, we can look into this in greater detail. If you would like to discuss your concerns in a more detailed way then please contact our PALS Service on 08000520219 or by email tewv.pals@nhs.net.

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