This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"MRI scan"

About: Solihull Hospital / Radiology

(as the patient),

I went for an MRI scan at Solihull Hospital. My scan was undertaken within the mobile scanner unit. When I arrived in the unit I found all of the staff to be incredibly friendly and immediately put me at ease. When I went into the scanner I felt very panicked and the operator immediately gave me some time to feel calm. He was so helpful and kind, I cant praise the care I received enough. He helped me with my breathing and broke the process down into manageable chunks for me.   He was so understanding. As was the nurse who escorted me to and from the MRI department. Thank you so much.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Solihull Hospital 4 years ago
Solihull Hospital
Submitted on 17/01/2020 at 16:10
Published on nhs.uk at 16:34


Responded: 17.01.20

Dear JP1234

We are delighted to hear about the excellent care and treatment you received; particularly the friendly staff members that made your scan more comfortable and helped to put you at ease. Your kind words have been forwarded to the senior staff responsible for the department so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Kind regards

Patent Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k