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Mental health services

Posted By animusbaby

"Mental health services"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult Mental Health Services - Community (County)

(as the patient),

After some bad experiences with mental health service providers in the past, I was encouraged to see a new referral form at my new doctors surgery. However, after sending in the form, I got a call from the provider to say that they do not cover my area. It seems the GP Surgery shouldn't have had those forms out at all and I feel incredibly let down. My local area of Nottinghamshire used to have 3 separate mental health providers. In the past 4 years, this has gone down to 1. The only service left is one I had a bad experience with and I don't want to have to go back to them. I feel let down and without options.

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Responses

Response from Alice Birch, Involvement & Experience Lead, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Alice Birch
Involvement & Experience Lead,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 23/01/2020 at 15:17
Published on Care Opinion at 15:50

Hello,

Thank you for taking the time to provide your feedback. I am very sorry for the delay in responding to your story and that you are feeling let down by mental health services in your area.

You haven't mentioned in your post specifically which service it was that you previously accessed and which you were disappointed with. If you would like to tell us the name of the service, we may be able to offer further advice or information.

Best wishes,

Alice Birch

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Update posted by animusbaby (the patient)

I tried to access Trent PTS in Mansfield but the only mental health service in Mansfield is Insight Healthcare, who I have used before but felt let down by.

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