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"Treatment at the E.M.U."

About: Abingdon Community Hospital

(as a relative),

My wife became very unwell and was referred to Abingdon E. M. U. by her GP. The treatment she received was absolutely outstanding. From the moment we arrived  we were treated very kindly and thoughtfully by everyone we came into contact with. The friendly and slightly relaxed atmosphere in the unit did much to reassure us but we were in no doubt about the thoroughness and professionalism of everyone there. It was necessary to attend on three consecutive days over the New Year Holiday for my wife to be stabilised with antibiotics and for investigations and each time we had the same excellent treatment and nothing was too much trouble. Thank you all. We saw the NHS at its very best in your E. M. U.

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Responses

Response from Abingdon Community Hospital 4 years ago
Abingdon Community Hospital
Submitted on 07/01/2020 at 16:02
Published on nhs.uk at 19:36


Thank you for your feedback, it’s always nice to hear of people’s positive experience when accessing services.

Please be reassured I will share your feedback with the relevant managers of the Unit to enable them to share your feedback team wide.

If you would like to discuss your experience in more detail, please do call PALS (Patient Advice & Liaison Service) on 0800 328 7971.

Thank you once again for your feedback.

Laura Lewis-Robinson

Complaints and PALS Officer

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