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Waiting time

Posted By Neena2

"Waiting time"

About: Stoke Mandeville Hospital / General medicine

(as the patient),

Sick people go there and have to wait there well over an hour is ridiculous, why book appointment for 12. 30 for that many people at the same time when only 2 doctors on site. I think with their own time they should respect patients time too, waiting hours doesn’t help when u aren’t feeling well in the first place.

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Responses

Response from Anthony Banton, Patient Relations Manager, Buckinghamshire Healthcare NHS Trust 4 years ago
Anthony Banton
Patient Relations Manager,
Buckinghamshire Healthcare NHS Trust

Submitted on 13/01/2020 at 14:15
Published on Care Opinion at 14:15

Dear Sir/Madam

Thank you for taking the time to leave your comments on this website.

I am sorry to read of the problems you have experienced relating to delays in your appointment time when you visited our SMH site.

I would be very grateful if you could contact the Patient Advice & Liaison Service (PALS) on 01296 316042 to talk about your specific experience, and to see how we may be able to assist you at this time.

In the meantime I will share your comments with the General Medicine team.

Kind regards

Anthony Banton

bht.pals@nhs.net

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