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Treatment at Aberdeen ED.

Posted By Cyclic

"Treatment at Aberdeen ED."

About: Aberdeen Royal Infirmary / Emergency Medicine

(as a service user),

Managed to dislocate my shoulder slipping down a bank into the river Don. Everyone at Aberdeen ARI ED was superb, from the receptionist who very kindly got me a wheelchair (I think she could see me shaking) to the consultant, radiographers, and nurses. The department was very busy but I was seen after about 20 mins of waiting and was made to feel that I was being treated by a very professional team. I was in considerable pain but never did I feel that I was being a nuisance. Thank you to everyone in the ED, you are a credit to the NHS.

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Responses

Response from Julie Wattie, Nurse Manager, Medicine 1 (Medicine and Unscheduled Care Division), NHS Grampian 4 years ago
Julie Wattie
Nurse Manager, Medicine 1 (Medicine and Unscheduled Care Division),
NHS Grampian

Submitted on 10/01/2020 at 14:38
Published on Care Opinion at 14:38

Dear Cyclic,

Many thanks for taking the time to give the team in the Emergency Department this feedback. I am delighted to hear that you received such excellent care. This feedback will mean a lot to the team and I will ensure it is shared with them.

I hope you are recovering well

Julie

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