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"“I didn’t “look “like I was in active labour!”"

I had my baby in September, the day I went into labour (5 days overdue) I was experiencing contractions since 2am but I would say that I was in active labour around 7pm that evening. My fiancé had called the midwives and asked when we should make a move and make our way to the centre, and we was advised to come in to get a check up to see how things were coming along as my contractions where very frequent. As I arrived the contractions got worse, and they where more frequently. This is where (in my opinion) the clinic went wrong. As I was getting assessed by a midwife I was told that I was 3-4 cm dilated, and this is usually around the time that I would be admitted. The midwife then asked me if I wanted to stay and be admitted or go back home where I can be more comfortable and wait a little longer and return when labour was more active. I told the midwife that I would like to stay and be admitted as I was in a lot of pain, and knew my baby was on the way, so going home and making my way back would only delay things and make me more stressed out and scared. I thought I was given a choice seeing as I was asked what I would like to choose to do, however the midwife had left the room, spoke to her manager, and came back to me, and told me that they think I should go home and come back later. I do not understand why I was asked just to be told what to do. What is even worse, is the fact that the reason why I was sent home was due to me not “looking like” I was having the type of painful contractions that indicated I was in active labour, so they assumed I would be fit to go home as I was probably exaggerating my contractions seeing as this was my first baby and I didn’t know anything. Needless to say my water broke in the car on the way home, I had to turn around and return, and I gave birth to my baby an hour later! I can’t fault the midwife I was assigned when I arrived back, she was very caring, made me feel super comfortable and helped me immensely during and after labour. However, the same midwife that told me to go home and who wrote the reason for this decision in my notes was that I didn’t “look like I was in active labour“, was the exact same midwife who gave me a tour of the clinic earlier on in my pregnancy, in which she explained their procedures yet failed to follow through when it came to my situation. I understand that many pregnant women deal with labour pain differently, some women feel to express their pain vocally and I totally understand that, yet when I was trying to keep calm and contain myself I didn’t “look like I was in active labour”. This ruined my experience at the practice sadly, I was very stressed out and scared as I returned back to the clinic to have my baby, I didn’t have time to get undressed, or even get settled properly. It was all a rush due to the midwife who assessed me. If a woman says her baby is coming, then believe her that her baby is coming! She will know, whether it’s her first baby or not!

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Responses

Response from Blt Birth Centre 4 years ago
Blt Birth Centre
Submitted on 02/01/2020 at 10:30
Published on nhs.uk at 10:34


Dear Rin,

Thank you for taking time to contact us with feedback. We were very disappointed to learn of your experience with the team.

We would like an opportunity to investigate the issues you have raised and the findings of our enquiries will be shared with you. We would therefore like to request that you contact our PALs team on site with your details – rlhpals.bartshealth@nhs.net or telephone 0203 594 2040.

We appreciate your feedback as it helps us improve services. We look forward to hearing from you.

I would just like to say congratulations on the birth of your baby

Kind Regards

Traci, Central Complaints Officer

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