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"Exemplary care for my wife"

About: Glasgow Royal Infirmary / General Medicine (Wards 3, 4, 5 &46)

(as a relative),

My wife was a patient in ward 8 Glasgow Royal Infirmary  for four days in December and during that time the care she received was first class. Nursing staff, doctors , auxiliary staff and and porters all deserve to be commended for their contribution to my wife's wellbeing.

I must however single out the contribution made towards my wife's care a young nurse called Rachael who was in the view of all my family a complete gem or as one of my family commented " a modern day Florence Nightingale.

Caring , approachable and compassionate, a total credit to both the hospital and the nursing profession.

Both my wife and myself personally told her that if her parents witnessed first hand her devotion to her job they would be bursting with pride.

On behalf of all of my family i would greatly appreciate if our sentiments could be conveyed to Rachael and all her colleagues on Ward 8 for the sterling work they do.

Yours in appreciation 

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Responses

Response from John Stuart, Chief Nurse, North Sector, NHS Greater Glasgow and Clyde 4 years ago
John Stuart
Chief Nurse, North Sector,
NHS Greater Glasgow and Clyde
Submitted on 06/01/2020 at 14:23
Published on Care Opinion at 14:23


Dear Websterjamie,

I was very pleased to hear of your recent experience of care within ward 8 at Glasgow Royal Infirmary.

It is always heartening for our staff to receive such positive feedback from our patient and their relatives and I would like to thank you for taking the time to contact us via Care Opinion.

I will ensure that the staff, and in particular Rachael, are made aware of your feedback and trust that your wife is making a good recovery following her discharge last month.

Yours sincerely,

John Stuart,

Chief Nurse

Glasgow Royal Infirmary.

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