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"Absolutely first class care"

About: Victoria Hospital / Endoscopy

(as a service user),

Just a note to say thank you to all the staff at the Endoscope Suite at the Victoria Hospital in Kirkcaldy. I had a colonoscopy recently and was very nervous indeed. The nurse, Jill who checked me in was so reassuring and the staff in the endoscope room, including Dr. Ansari, were just wonderful. Everything was explained in enough detail that I understood what was going on and although the procedure was a bit uncomfortable, I was in no doubt that I was in safe hands. Absolutely first class care.

Team work

Team work


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Responses

Response from Sandra Connelly, Senior Charge Nurse, Day Intervention Unit, NHs Fife 4 years ago
Sandra Connelly
Senior Charge Nurse, Day Intervention Unit,
NHs Fife
Submitted on 03/01/2020 at 17:47
Published on Care Opinion at 17:47


picture of Sandra Connelly

Dear cruxwz58

Thank you so much for taking the time to post your comments on Care Opinion following your recent Colonoscopy.

I am sorry that you found the procedure a bit uncomfortable but its reassuring to know that you felt well cared for and in safe hands. Jill and Dr Ansari will be delighted to receive your feedback.
Wishing you well

Sandra

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