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"Amazing"

About: St Mary's Hospital

Following the loss of my daughter last year at a different trust. I decided to attend St Mary’s for my antenatal care this time. So far I have attended most departments, emergency gyny, maternity triage and currently regularly attend antenatal assessment unit. I also attend the diabetes research clinic and I’m under the rainbow clinic. I feel overwhelmed at how amazing my care has been so far. I am almost 34 weeks pregnant. The care from all teams and clinics has been absolutely second to none. The staff are extremely knowledgeable, I feel safe. The teams are all aware of my anxieties and do their absolutely upmost to make me feel at ease. They take any concerns very seriously and are straight on to it. I attend for clinics and monitoring twice a week and live an hour away but it’s worth it. I hope their post natal care is as good as their antenatal care. I wish all hospitals were as thorough with their antenatal care. Thank you so much for taking such good care of me and my special ivf rainbow baby. I can not thank St Mary’s enough

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Responses

Response from St Mary's Hospital 4 years ago
St Mary's Hospital
Submitted on 10/01/2020 at 12:46
Published on nhs.uk at 12:48


Thank you for your positive comments posted on the NHS Website regarding your care on at Saint Mary’s Hospital. It was very kind of you to take the time to write and compliment the staff as it is good to receive positive feedback which reflects the hard work and dedication of our staff. The Trust has introduced a behavioural framework within which all members of the midwifery and medical teams practice so it was reassuring to read that you found staff kind and that your experience throughout your visits to the hospital very positive. I can assure you that we have passed on your thoughts to Dr Clare Tower, Clinical Head of Division for Obstetrics and Mrs Mary Symington, Head of Midwifery who will be delighted to share your feedback with the staff involved.

Mrs Karen Connolly

Chief Executive Officer Saint Mary’s Hospital

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