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TERRIBLE

Story from nhs.uk

"TERRIBLE "

VERY poor service!

Got referred by my doctor, waited ages for an appt.

On the scan appt, the sonographer refused to do a trans vaginal TV ultrasound on me. Even though my doctor explained this is the best way to check the pelvis area.

I just want to point out that I didn't go with a full bladder either. I have had loads of pelvic scans and all TV but for some reason this company refused.

DO NOT GO IF YOU CARE APART YOUR HEALTH!

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Responses

Response from Mediscan Diagnostics Services Limited 2 years ago
Mediscan Diagnostics Services Limited

Submitted on 20/05/2021 at 16:16
Published on nhs.uk at 20:09

Thank you for taking the time to share your feedback with us, and please accept our sincere apologies for the inconvenience caused. It’s always our aim to provide the best service for our patient's. I do apologies that we where not able to do so at this time. As an organization we value our patients’ feedback and understand the importance of learning from any experiences to improve our services. If you want to discuss your concerns further please do not hesitate to contact us anytime on 0161 820 1123 and ask for the complaint’s manager. Kind Regards Complaints team

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