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wonderful help and attention given

Posted By sylvia 57

"wonderful help and attention given"

About: Crosshouse Hospital / Trauma & orthopaedics

(as a service user),

I had a hip replacement in May 2018 and can't thank all the staff for their wonderful help and attention given to me.

I am again waiting to go back in for the other hip to be replaced and attended my pre-op assessment a few days ago and again the staff were so helpful.

I just want to wish all the staff at Crosshouse a lovely Christmas and thank them for the wonderful work they do to keep the public fit and healthy.

Many Thanks 

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 23/12/2019 at 15:47
Published on Care Opinion at 15:47

picture of Eunice Goodwin

Dear sylvia 57,

Thank you for your Christmas wishes and you gratitude. It is with pleasure that I will pass your post to the teams mentioned. All best wishes for your new hip operation and a speedy recovery.

I hope you have a lovely festive season and beyond,

EuniceImage title

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Response from Linda Robertson, Clinical Nurse Manager for CAU, Combined Assessment Unit (CAU)- Crosshouse Hospital, NHS Ayrshire and Arran 4 years ago
Linda Robertson
Clinical Nurse Manager for CAU, Combined Assessment Unit (CAU)- Crosshouse Hospital,
NHS Ayrshire and Arran

Submitted on 23/12/2019 at 16:21
Published on Care Opinion at 16:21

Dear Sylvia 57

Thank you for taking time to submit your kind words for the staff. I will pass on your festive wishes to them. I hope all goes well for your upcoming surgery and wish you a speedy recovery when the time comes.

Merry Christmas to you and Best Wishes for 2020

Kind Regards

Linda Robertson

Lead Nurse, Crosshouse

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