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"Torn tendons in shoulder. Excellent care by doctor and physio."

About: Crosshouse Hospital / Day Surgery Three Towns Resource Centre / Physiotherapy

(as the patient),

After a bad fall I was put under the care of a physio and then a consultant. They both really helped me and agreed to operate. My shoulder is doing really well and I’m so thankful of the amazing care I received.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 23/12/2019 at 15:24
Published on Care Opinion at 15:24


picture of Eunice Goodwin

Dear Runner John,

Talking from experience, I know that shoulders can be painful beyond belief, so I am delighted to hear how much help your operation and Physiotherapy was. I will pass this to the team and I am sure they will be very pleased to hear it too.

Thank you so much for taking time to share this with us.

All the best for your onward recovery and the festive season,

Eunice

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