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"Wonderful Staff"

About: St Helens Hospital

A huge thank you to the doctor and his incredible team of passionate, caring staff. I came in to the Sanderson Suite for day surgery and from the moment I stepped through the doors to the moment I left I was looked after brilliantly. Everything was explained clearly and all questions I had were answered. After my surgery, the medical team were nothing short of incredible. They bent over backwards to ensure I was comfortable; made sure I was given pain relief and walked me through my recovery process. The relief I had at being given such a prompt surgical slot was huge and I am so appreciative of the care I received. I want to take this opportunity to thank you all from the bottom of my heart. The NHS is a wonderful institution but one that is so often abused and underappreciated but you should all be proud of what you do. You all work so incredibly hard to provide a free service that is one of the best in the world and without you all God only knows what state we'd be in. Thank you again and I wish all of you a wonderful Christmas and even better New Year!

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Responses

Response from St Helens Hospital 4 years ago
St Helens Hospital
Submitted on 20/12/2019 at 07:33
Published on nhs.uk at 10:50


Thank you for taking the time to share your feedback of attending the Sanderson Suite at St Helens hospital. Our teams always strive to provide kind and compassionate care so it is pleasing to hear that this was your patient experience. It is also good to hear that everything was explained clearly to you and you had the opportunity to have your questioned answered. You are right our NHS is a wonderful institution and one that our teams are very proud to be part of.

We are holding our next patient engagement event on the 13th of January 2020 in Nightingale House Education Centre 1 -3pm it would be lovely to see you there. You will be able to have your say on service developments.

Your comments have been shared with the team and they are delighted and wanted to wish you a happy and peaceful Christmas if you are celebrating.

Once again thank you.

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