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"I felt listened to"

About: Community Forensic Services / Nottinghamshire MBT Service

(as a service user),

I completed the year-long MBT Therapy group at the Mandala Centre.

I found it helpful as I was able to discuss issues that arose for week to week, in a supportive and validating environment.  It was useful to recognise where I had lost my mentalizing and to receive suggestions on how to manage situations better in the future.  It also helped me by being prompted to share my struggles, especially ones I would not normally discuss, as it helped me to confront issues I would have otherwise potentially ignored.

I feel the therapy has impacted on my daily life in that I am better at mentalizing, maintaining relationships, better and managing grief.  I am currently not self-harming and I’ve reduced my alcohol consumption to a more healthy/helpful level.  I find I can walk away and hold my tongue better when dealing with difficult and testing people.

I found the facilitators very caring, understanding and validating, with great insight and knowledge and it was an absolute pleasure to work in my issues alongside them with their unwavering support.  They made me feel listened to and they inspired self-belief in myself.  Thank you tremendously Lucy & Tom.

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Responses

Response from Louisa Hagan, Service Manager, Community Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Louisa Hagan
Service Manager, Community Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 17/01/2020 at 13:48
Published on Care Opinion at 13:48


Thank you for this lovely feedback. I will make sure this is shared with the facilitators/wider team too as it’s so important to hear your comments and to remind us of how positive our service user’s experiences of the treatment/service can be (recognising how hard/difficult it can feel to engage in group treatment at the start).

I am really pleased that you were able to share those thoughts, feelings, events which had felt difficult as this is a really important part of the treatment and the bonding with group members, building trust in them and yourself (for what you can do, that you can change things, challenge thinking etc.). It feels so positive to know that you have been able to move away from self-harm and unhealthy alcohol use, this is such an encouraging step.

I hope you are able to continue to build on this progress, knowing that there may be glitches along the way but remember to hold on to the belief and knowledge of where you are at at this moment and recognise that that you have come such a long way.

With warmest wishes, Louisa Hagan (Operational Team Leader)

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