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Care at Crosshouse Hospital

Posted By Cola Bottle

"Care at Crosshouse Hospital"

About: Crosshouse Hospital / High Dependency Unit

(as the patient),


Just spent a week at Crosshouse Hospital in High Dependancy Unit.

Where I received excellent first-class care by all the Staff. I’m now getting back to full health and would just like to Thank you all for your first class care And support during my stay.

I wish you all a Merry Xmas and a Happy New Year 🥳 

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 23/12/2019 at 15:54
Published on Care Opinion at 15:54

picture of Eunice Goodwin

Dear Cola Bottle,

Thank you for sharing this lovely story. I am sorry you had to spend a week in HDU, but delighted that you are recovery so well. I suspect that may have been quite a scary time.

I will share your gratitude and seasonal wishes with the team and wish you and your family all the best for Christmas and 2020.

Eunice

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