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Wonderful caring staff

Story from nhs.uk

"Wonderful caring staff"

About: Royal Bournemouth General Hospital

Attended for nose and throat check due to persistent sore throat. Everyone I met from reception at outpatients to specialist and team were helpful and friendly with a good sense of humour. I was seen before my appointment time.

They do an incredible job despite being very busy. You are all amazing!😃😃

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Responses

Response from Patient Engagement and Clinical Liaison, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 4 years ago
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Submitted on 24/12/2019 at 14:46
Published on Care Opinion at 14:46

Dear Geof

We are pleased to hear that your experience of our ENT team was such a positive one and that you were met by friendly staff with a good sense of humour.

Thank you also for highlighting the speed of your appointment despite them being so busy.

We hope the team were able to help you with your sore throat and you are now feeling more comfortable.

Regards

Patient Experience Team
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