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"Lots of smiles"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

A cancellation put me in the day surgery unit at short notice on a Sunday. I was there as requested early and have to say from my very first hello to the smiling friendly goodbye the nurses made my day as easy as possible. This excellent service was backed up by a good consultant,  Anaesthetist and all theatre staff.

Apart for a long wait for it to be my turn the day could not have been better considering I was there for an operation.

So I want to say thanks to all special mention to Karen who looked after me so well with lots of smiles.

Thanks again would love to see you all again {without the operation} lol

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Responses

Response from Mandy Clark, Senior Charge Nurse, Day Surgery Unit, Forth Valley Royal Hospital, NHS Forth Valley 4 years ago
Mandy Clark
Senior Charge Nurse, Day Surgery Unit, Forth Valley Royal Hospital,
NHS Forth Valley
Submitted on 16/12/2019 at 13:35
Published on Care Opinion at 13:35


Dear Ray of Sunshine

Thank you for taking time to post about your recent experience in Day Surgery. I am delighted to see that you were well looked after and everything went well during your admission.

I will pass on your lovely comments to al staff involved with your care especially Karen.

Wishing you well in your recovery

Kind Regards

Mandy

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