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"The never ending miscarriage..."

About: Dumfries & Galloway Community Services / Midwifery Dumfries & Galloway Royal Infirmary / Maternity care

(as a relative),

My sister is the unfortunate woman who has suffered continuously in the related story but unfortunately I am unable to comment on her post, so have to create another.

I appreciate the fact the Head of midwifery has responded, and will initiate a fact finding and look to gain lessons learned to implement changes in the future, but what about now? 

My sister had to re-attend DGRI at the end of last week, due to the amount of pain that she was in, Wednesday (her daughters birthday) she was advised to go straight to the maternity ward to be seen, but after making her travel over 1hr to attend the hospital there was no one actually there to carry out a scan to see why she was in so much pain, and made to travel 1 hr back home to wait for a call the next morning. If there was no one available to do the scan, why was she made to sit in a car for up to 3 hrs, there and back for absolutely no reason what so ever? She missed her daughters birthday for nothing. Absolutely nothing. 

The following morning, the call came, the scan scheduled for 12:20. 

She was sent into the ante-natal unit to have the scan done, sending a mother who has lost their baby to a place where expectant mothers and fathers are sitting waiting to see their baby, overjoyed while my sister sits to see if the remains of her pregnancy have actually been removed properly, (once by hand and once by op). 

Post scan, my sister was sent to the room where she was told she lost the baby in, and left for 40 mins, while god knows what was happening. Are there seriously no other rooms in the hospital she could have been sent for 40 mins to wait? No wonder she was hysterical, and the comment from the staff member was maybe she needed counselling. Are you actually kidding me? how can she grieve for the loss of her child when she is so physically unwell? How about fixing her body before you start trying to fix her mind!

The scan showed that she retained fluid, but was told to wait 2 weeks to see if it settled and attend her GP for pain meds - basically she is not sick enough for surgery. 

I am genuinely wondering what the so called "care" is within Maternity in DGRI. 

Her local GP and (ex) midwife have given them no end of support and continually going above and beyond due to the complete lack of care and responsibility of DGRI.

We on a daily basis have to sit back and watch my sister and her partner being  continually ripped apart.  They are not being allowed to properly grieve for the loss of their child as the pain and torture my sister faces on a day to day basis (for the next 2 weeks). Not only do they need to suffer this on a day two day basis, you are making her wait over the festive period, being in continuous pain and not able to enjoy time with her 2 other children. 

Our whole family is in shock and disbelief and in complete disgust. 

Your decisions are destroying 2 people - can you just do your job and rectify this situation before something more serious happens?

I hope I never ever have to attend DGRI.

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Responses

Response from Karen King, Head of Midwifery/Consultant Midwife, Maternity Services, Children's Ward, Community Children's Nursing, Gynaecology and Sexual Health Nursing., NHS Dumfries and Galloway 4 years ago
Karen King
Head of Midwifery/Consultant Midwife, Maternity Services, Children's Ward, Community Children's Nursing, Gynaecology and Sexual Health Nursing.,
NHS Dumfries and Galloway

I have responsibility for Maternity Services, Children's Ward, Community Children's Nursing, Gynaecology and Sexual Health Nursing.

Submitted on 17/12/2019 at 11:00
Published on Care Opinion at 11:32


picture of Karen King

Thank you for taking the time to share your feedback in follow up to your sister’s story. I am pleased that your sister has been able to make direct contact with me and we will ensure that we offer all the support that we can to her. Now that we have her personal details, we are also in a position to be able to investigate in more detail the care and treatment that she received. I am extremely sorry that your sister has had such a traumatic experience and that the care provided has fallen below the standards that she deserves. Please be assured that we are taking this matter seriously.

Karen King

Head of Midwifery/Consultant Midwife

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