Daughter is attending for treatment to try and save her adult front tooth- she is 8 and damaged the tooth and root in an accident. She had an appointment which we had to cancel due to it clashing with her school play (she had a part in it) I cancelled the appointment 4days before the day. Another appointment sent out had to cancel it on the day as the whole family had diarrhoea and vomiting bug so could not have gotten there but daughter wouldn’t have been having treatment as she kept on vomiting! Receptionist was lovely - don’t worry we’ve had a lot of cancellations due to this. All adverts say don’t attend hospital when u have a d&v bug!!!
Got a letter today- they are discharging my daughter from the dental hospitals care as we didn’t attend 2 appointments, no we cancelled 2 appointments one due to managing a 8 yr olds expectations of school plays and one due to illness. I called, gave a reason and apologised. I am a very responsible parent and adult and do not think this is the way to respond I can understand if I DNA but I gave notice!!
This is poor service and patient relations demonstrated by GG&C and the Dental Hospital
"Cancellations"
About: Glasgow Dental Hospital and School / Dental Glasgow Dental Hospital and School Dental G2 3JZ
Posted by Angry Nic (as ),
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