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"Care received at nhs hospitals"

About: Girvan Community Hospital Queen Elizabeth University Hospital Glasgow / Accident & Emergency Scottish Air Ambulance University Hospital Ayr

(as the patient),

I was injured in a RTC was in hospital for 17 months of which I was in three different hospitals. I was taken to Queen Elizabeth Hospital Glasgow buy Coastguard Helicopter where they saved my life buy stabilizing my spine with metal rods they gave me 8% chance of survival then after three months I was moved to Ayr university hospital to try and recover from serious pressure sores to which I had a vacuum pump fitted. Ten days later I was moved to Girvan Community Hospital where the staff were very professional in dealing with the wounds. When I left Glasgow they didn't think I would walk again so this was a massive challenge for nursing staff as I had to be hoisted for them to work with me, but with nursing staff, physiotherapists, occupational therapists all working together the hard work started from learning to sit up in bed to putting feet onto floor, the staff here worked continuously every day till they had me stand up then the gym every day for another nine months from wheelchair to Zimmer frame to elbow crutches then walking stick. The staff at Girvan Community Hospital do not get the recognition they deserve I only wish the NHS would highlight how good this hospital is. Excellent treatment from all staff, so thank you all for giving me my life back, I hope the nhs is as proud of the staff as I am so thank you all. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 17/12/2019 at 12:26
Published on Care Opinion at 12:26


picture of Nicole McInally

Dear Valmet

Thank you so much for taking the time to share your experience.

Your journey is truly inspiring and I will be delighted to share you feedback with the staff in Accident and Emergency at the Queen Elizabeth University Hospital.

Best wishes for the future.

Nicole

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Response from Lorraine Sheridan, Clinical Nurse Manager, Biggart Hospital / Girvan Hospital, NHS Ayrshire and Arran 4 years ago
Lorraine Sheridan
Clinical Nurse Manager, Biggart Hospital / Girvan Hospital,
NHS Ayrshire and Arran
Submitted on 18/12/2019 at 09:40
Published on Care Opinion at 10:04


Thank you so much for sharing your story with us. As the Clinical Nurse Manager for Girvan Cumminuty Hospital I am very proud of the work the team do every day. You and your story have been an inspiration to the staff. Your hard work and determination, when working with the team, have resulted in the huge progress that you made and I and the team wish you all the best now that you are discharged.

We look forward to hearing how you are getting on.

Wishing all the best for the future

Lorraine

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Response from Alan Martin, Patient Experience Manager, Corporate Affairs and Engagement, Scottish Ambulance Service 4 years ago
Alan Martin
Patient Experience Manager, Corporate Affairs and Engagement,
Scottish Ambulance Service
Submitted on 20/12/2019 at 10:12
Published on Care Opinion at 10:12


picture of Alan Martin

Dear Valmet,

Thank you very much for taking the time to share your feedback with us on CareOpinion. I am so sorry to hear about your accident and subsequent time in hospital. That is a very long time. What a story though! It is amazing to read about all the staff and the hard work that they have given, they really are amazing. But I am a true believer in one will only succeed if one believes that they will and it is clear that a lot of credit has to be given to you as this must have been an exceptionally difficult time for you. I cannot begin to imagine your mindset through a lot of it.

Anyway, thanks again for sharing this and I wish you all the very best in your recovery.

Merry Christmas

Alan

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