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"Great care from day surgery team"

About: Forth Valley Royal Hospital / Day Surgery

(as the patient),

Recently had day surgery at Forth Valley Royal and wanted to commend all the team there for their excellent patient care. The staff were great, from offering extra blankets whilst we were waiting, to regularly informing us when we were expected to be taken to theatre, and apologising when earlier surgeries overran. I was having a gynae procedure and was very impressed with their efforts to maintain my dignity, from the nurse holding my gown closed whilst I took my final underwear off, to keeping everything covered until the last possible moment. And special thanks to the nurses who stayed at my head end to distract me through a slightly uncomfortable surgery. Rounding off with a cup of tea and a tunnocks tea cake!  

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Responses

Response from Margaret Mclay, Senior Charge Nurse, Ambulatory Care/Day Surgery, NHS Forth Valley 4 years ago
Margaret Mclay
Senior Charge Nurse, Ambulatory Care/Day Surgery,
NHS Forth Valley
Submitted on 31/01/2020 at 12:13
Published on Care Opinion at 12:13


Thank you so much for taking the time to send your lovely feedback. I will share it with the team. Always great to hear that a potentially stressful experience has been made easier. I hope you have a speedy recovery from your surgery. Many thanks, Margaret

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