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"Wonderful nursing care"

About: Heartlands Hospital

My mother was admitted to Heartlands , in a very confused state , following a TIA. The care she received from the ‘stroke’ nurse and team in A and E , the nurses in ward 20 and then then ward 30 was excellent. The nursing care I observed on ward 30 , from all members of staff was exceptional. I am sure this wonderful care contributed towards her discharge after only 5 nights ,to her care home. As a retired nurse , I would like to thank all the nurse involved in her care a for upholding the high standards of ‘our’ nursing profession.

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Responses

Response from Heartlands Hospital 4 years ago
Heartlands Hospital
Submitted on 20/12/2019 at 12:33
Published on nhs.uk at 12:40


Responded: 17.12.19

Dear Anonymous

Thank you for your lovely comments regarding your mothers experience at Heartlands Hospital for treatment in A&E.

I will ensure your feedback is passed on to the ED Team who I know will be thrilled, they do work very hard to provide a positive patient experience.

Once again thank you for taking the time to post your feedback, it is most appreciated.

Kind regards

Patient Experience Team

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