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"Excellent treatment"

About: Colchester General Hospital

On Friday 6th Dec I had cause to call 111 and after being assessed by the operator she decided it would be necessary to get an ambulance to me but if my symptoms worsened to call 999 as they would be aware of my situation. In fact a para medic arrived an proceeded to take ops and did an ecg and decided it was best to take me to Colchester General. On arrival I was taken straight to the treatment area and my ops were taken again immediately. I also had blood tests, another ecg and x-rays. Plus was seen by a doctor both before results of tests and after.

I cannot praise the medical staff I came into contact with highly enough and wish to express my grateful thanks for the excellent treatment I received. The care and kindness shown was exceptional considering the pressure they are all working under.

They are a credit to Colchester General and the NHS. Many thanks.

Maggie

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Responses

Response from Patient Experience Lead, East Suffolk and North Essex Foundation Trust 4 years ago
East Suffolk and North Essex Foundation Trust
Submitted on 13/12/2019 at 14:43
Published on Care Opinion at 14:43


Thank you for taking the time to leave your comments, I will make sure that your kind words are passed onto the A&E and ambulance team who will be thrilled to read them. Many thanks

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