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Care Opinion

MRI waiting time

Posted By Mabg

"MRI waiting time"

About: University Hospital Wishaw / X-rays and Scans

(as a service user),

I have been waiting for a second MRI as ordered by my neurologist. This was ordered early in October. Have been told on several occasions (including 3 or 4 times I’ve called) that the waiting time was 6-8 weeks.   Tomorrow is 9 weeks - and I haven’t had as much as a letter to tell me a date for scan. When I called two weeks ago I was advised by that the waiting time is when the letter should have been received. I am so disappointed with this - plus other input I have received. I have been unable to work for 5 months - and this scan is crucial. Patient affairs have previously failed to return calls - so I hold out little hope of anyone actually listening.  

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Responses

Response from Claire Robertson, Deputy Radiology Service Manager, University Hospital Monklands, NHS Lanarkshire 4 years ago
Claire Robertson
Deputy Radiology Service Manager, University Hospital Monklands,
NHS Lanarkshire

Submitted on 10/12/2019 at 15:20
Published on Care Opinion at 15:20

picture of Claire Robertson

Dear Mabg

I am sorry to hear of your concerns regarding appointments in MRI, therefore may I respectfully request that you contact patient affairs on 01698 366558 and give them your details as this will enable Radiology to investigate this further

Kind Regards

Claire

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