"Manners definitely go a long way"

After a routine eye test at my opticians I was unexpectedly referred to the eye clinic at Lincoln hospital, I was obviously worried & when I was treated first by the nurse it was short & sharp, no time for niceties (I get they are busy but friendliness costs nothing) I was then shown to the doctor who blatantly seemed to wonder why I had been sent, seemed short & quite curt, failed to find anything wrong and put more than one set of drops in my eyes, all the while making me feel as if was being a nuisance! . . . I was sent away still not sure what if anything is going on with my eye. . hopefully they are correct but manners definitely go a long way - call me old fashioned!