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The care I received was exemplary

Posted By KMLF

"The care I received was exemplary"

About: University Hospital Wishaw / Emergency Department University Hospital Wishaw / General Surgery (Wards 16-18)

(as a service user),

I was admitted via A&E with an abscess and spent a night on ward 18. I have to say the nurses and other staff was fantastic and the care I received was exemplary. 

I had a terrible experience at another hospital so I was wary of being admitted again but the care at Wishaw general was the polar opposite to that I’d received before. 
The team there were professional, efficient and caring. They went out of their way to get me well enough to be discharged so I could attend a family wedding. 
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Responses

Response from Andy Pender, Senior Nurse, Emergency Medicine, University Hospital Wishaw, NHS Lanarkshire 4 years ago
Andy Pender
Senior Nurse, Emergency Medicine, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 09/12/2019 at 23:54
Published on Care Opinion at 23:54

picture of Andy Pender

Dear KMLF,

Many thanks for taking the time to post your experience of your visit to the ED and ward 18.

The staff will be dilighted to read your positive feedback and I will ensure this is shared with them.

I hope that you are feeling better and the abscess is healing.

best wishes

Andy

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