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The nicest care I’ve ever had within the NHS

Posted By Cowie

"The nicest care I’ve ever had within the NHS"

About: NHS Ayrshire & Arran / South West Scotland Breast Screening Centre

(as the patient),

An excellent caring service from all members of staff at Ayrshire central breast screening service, particularly Helen and Linda. They made both myself and husband feel at ease and I think this is the nicest care I’ve ever had within the nhs. Thanks 

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 11/12/2019 at 12:52
Published on Care Opinion at 12:52

picture of Eunice Goodwin

Dear Cowie,

Thank you so much for such a lovely accolade to the breast screening team. It is so important to feel at ease for can be stressful. Your feedback, I am sure, you will have made their day, particularly Helen and Linda.

I hope all is well with results,

Best wishes,

Eunice

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