Husband complained of severe earache, I took him to the unit on a Saturday morning, when seen I explained that husband had likely ear infection for third time in less than 6 months. Nurse looked in his ears, took temperature, felt his neck and stated viral infection, go to chemist and get ear drops, and take analgesics. I am a nurse/midwife of 42years standing, know my husband and his health very well. Tried to explain that I felt it wasn’t viral, but fobbed off!
Two days later at GP surgery, strong antibiotics, plus ear drops and urgent referral to ENT specialist . Four days following GP visit, telephone contact from GP to inform us that infection extremely serious, risk of meningitis or encephalitis and so antibiotics changed to stronger ones, and to present at GP surgery in 4-5 days to be re assessed! If become ill, told to present husband at
A & E !
So much for good care.
They didn’t listen to the patient!!
"Poor care and diagnosis!"
About: City Care Centre City Care Centre Peterborough PE3 6DB
Posted via nhs.uk
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