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"Multiple visits to Queen Margaret hospital, different departments"

About: Queen Margaret Hospital / Adult Physiotherapy Services Queen Margaret Hospital / Endoscopy Queen Margaret Hospital / Neurology

(as a service user),

I have had to attend the regional endoscopy unit twice recently. Once for an bronchoscopy and once for a colonoscopy.

On both occasions the staff were fantastic. Very professional and very caring before during and after the procedures. 

After the bronchosopy l had a bad reaction to the fentanyl sedative and the nurses were so good in their caring for me during the recovery from the sedatives effects.

During my colonoscopy in November the staff were great especially during the procedure when the nurse gently and kindly chatted to me as the procedure procedure keeping me calm and relaxed throughout.

I would also like to thank A &E and ward 33 staff at the Victoria for their care during the period they were investigating  a possible cauda equina in November. The ward staff were great, pretty strict but very caring. What meals l had were very good.

Currently l am attending physio at the Queen Margaret. Again I cannot fault the care given by the staff, attentive and caring whilst being very professional displaying their extensive knowledge.

I have nothing but praise for all the NHS. During my mother’s last few weeks the nursing staff at north tees hospital went above and beyond in the care for mam and us her children.

Many many thanks.

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Responses

Response from Nothando Senda-Ndaba, Senior Charge Nurse, Endoscopy Unit, QMH, NHS Fife 4 years ago
Nothando Senda-Ndaba
Senior Charge Nurse, Endoscopy Unit, QMH,
NHS Fife
Submitted on 11/12/2019 at 09:36
Published on Care Opinion at 09:36


picture of Nothando Senda-Ndaba

Dear Auldseacook

Thank you so much for taking your time to comment about your visit to vararious units in the hospitals, including endoscopy unit. I am delighted to hear about all this positive experience you had, you got certainly high quality of care from very professional, attentive and caring teams. I will pass your comment to the teams.

Thanks again

Kindest regards

Nothando Senda-Ndaba (Senior Charge Nurse, Endoscopy QMH)

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