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"Awful"

About: Stepping Hill Hospital

Arrived 21:00 with a child with deep cut to eye... 00.29 still sat waiting whilst others, arriving later, were whisked in before us..the eyelid needed gluing..but child was exhausted waiting...awful hospital, awful waiting times...dont bother!!!! We had to leave without being seen to..

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Responses

Response from Kathryn Glass, Stockport NHS Foundation Trust 4 years ago
Kathryn Glass
Stockport NHS Foundation Trust
Submitted on 06/12/2019 at 08:44
Published on Care Opinion at 08:44


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I am so sorry to hear that your experience was less than acceptable. It is never the Trust's intention that any of our patients and their families feel frustrated and dissatisfied with our services.

Can I ask you to contact me and we can discuss your experience further please?

Kathryn Glass

Quality support/ Patient Experience Practitoner

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