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Fantastic.

Story from nhs.uk

"Fantastic."

About: Whiston Hospital

My stepdaughter was suffering with nightly nosebleeds to which my GP practice didn't bother referring nor did they diagnose the issue (badly burst blood vessel).

The secretary of the ENT department saved the day 'and Christmas' by helping rectify my GP's lack of help byu getting her booked in and seen within 24hrs.!! I cannot thank the ENT department enough and wish them well as at time of writing my stepdaughter has had a good nights kip and her nosebleeds have stopped. Wish everyone you meet in the NHS was as efficient and helpful.

Regards Howard

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Responses

Response from Whiston Hospital 4 years ago
Whiston Hospital

Submitted on 06/12/2019 at 07:47
Published on nhs.uk at 13:36

Thank you Howard for taking the time to share feedback about your stepdaughters experience of ENT at Whiston hospital. It is always pleasing to hear when our patients have had a positive outcome. This is because our teams work very hard to provide 5 Star Patient care. Your comments have been forwarded to the team and they are delighted.

We are holding our next Patient Engagement Group on the 13th of January 2020 in Nightingale House, Whiston Hospital, 13:00 - 15:00pm. You and your family are more than welcome to attend and listen to service improvements and share any ideas that you may have.

Once again thank you.

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