This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Helpful to the patient and family"

About: Forensic mental health / Low secure services

(as a parent/guardian),

Since my son was in the wells road centre this lady Shequila, a social worker, was constantly always helping me and informing me regularly about my son's treatments, health and planned treatment.   I could always ask for help, had a phone number that I could always call and everything as explained exactly to me. Always in warm and sincere words, she never let me worry and always kept her word that she would call back.   I could always count on her help and never refused at all costs.   Very good and obliging, doing her work whatever the call and loves to help for people.   Regardless of origin or other, helpful to the patient, family and anybody.   Social worker is patient, diligent and dedicated to her work.   I could always talk to her when there was a problem and when it was better.   Thank you so much.   It was lovely working with this lady and I wish her all the best too.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jacky Chapman, Deputy Director Forensic Care Group, Forensic Care Group, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Jacky Chapman
Deputy Director Forensic Care Group, Forensic Care Group,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 12/12/2019 at 12:45
Published on Care Opinion at 12:53



Thank you for your positive feedback, it is great to hear that you had such a good experience when contacting the service and feeling informed and invovled. I know that the Social Work team work really hard to maintain contact with patients friends and family at what can be a diffciult time in their lives, Shequila will be pleased to receive this feedback and I will ensure that her line manager is made aware.

Best Wishes for the future

Jacky

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k