"My mother"

My mother tempted to take her life in Bristol. Avon and Wiltshire Partnership Trust took her to a place of safety called Green Lane Hospital,  Devizes, Wiltshire, SN10 5DS. Dean was exceptional during this time, his voice was extremely soothing and very very informative all throughout.

Dean tried his ever best to make my mother comfortable and he did. While I was 80 miles away, he managed to calm my worries down via the phone and make the entire situation a better experience.

I will never forget how his approachable professionalism adapted me to believe my mother was in trustworthy hands and able to receive the care she needed. Any questions I needed answers to, he had the answer.. any concerns, he always had the right things to say. I cannot thank him enough for his support throughout one of the hardest situations of my life.