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"Unbelievable "

About: Musgrove Park Hospital (Taunton)

What can I say.

I arrived in A&E with Atrial Fibrillation on a busy Friday early evening & was warmly greeted by the staff. After a short while I was seen by a doctor.

I had to stay overnight for my condition but want to thank all the staff for the way they dealt with me.

The level of care was above & beyond.

I was most impressed with everybody that dealt with me & all the doctors, nurses & health care assistants were lovely.

It is always a bit scary going into hospital but I felt properly looked after.

Well done to all those at Musgrove.

Thank you so much for your hard work & dedication. You are sometimes under appreciated & over worked but you should all be proud of the incredible job that you do.

Thank you ever so much.

Simon

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Responses

Response from Louise Hill, Matron, Paediatric services, Taunton & Somerset NHS Foundation Trust 4 years ago
Louise Hill
Matron, Paediatric services,
Taunton & Somerset NHS Foundation Trust
Submitted on 10/12/2019 at 09:51
Published on Care Opinion at 10:45


picture of Louise Hill

Dear Simon

Thank you so much for your kind feedback.

I hope you are recovering well.

We really try hard to put our patients at ease as well as looking after them medically.

You are correct that sometimes we are overworked and underappreciated which is why when some one takes the time to give us positive feedback we really appreciate it and it makes such a difference to the team.

Thank you again and I will pass this on to the team.

Kind regards

Louise

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