"Drs were great,pity they’re so overworked and..."

Came in about 2am,saw nurse shortly afterwards,after five hours waiting,I heard my daughters first name but different surname so went to desk and asked if there’d been a mistake,was told no a patient with similar name was in dept,then dr. Called the same name 2 hours later,so back to desk,this time I was told to speak to dr.,when dr. Looked for my daughters notes they had been filed away,after apology dr.called daughter in,and treatment was excellent,but I do worry about mistakes in hospitals.

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